Documentation
Business Plan
Managing Staff
Overview
It's important that each member of your staff have an account with Beer Club Hub so they can login, search for customers, awards points, and redeem rewards. Staff will also have access to your dashboard, beer menu, events, and announcements. Depending on the staff's assigned role within Beer Club Hub, they may also have permissions to manage your business settings or run reports.
NOTE Each staff member should have their own account with Beer Club Hub and register with a unique email address. We recommend using a business email address, but a personal email address will work too. DO NOT create a single shared account for all your staff. This increases the risk of a security breach, effects reporting, and prevents the ability to assign roles and permissions to individual staff members.
Staff Roles
When you create or update a staff member, you will have to assign that member a role. We have three roles that you can choose from and each grant the staff member special permissions with Beer Club Hub.
| Permission | Manager | Wait Staff | Reporter | Employee |
| View Dashboard | ||||
| Manage Business Settings | - | - | - | |
| Manage Subscription | - | - | - | |
| Add/Edit Announcements | - | - | - | |
| View Announcements | ||||
| Manage Beer Inventory | - | - | - | |
| Manage Branding | - | - | - | |
| Add/Edit Customers | - | - | - | |
| View Customers | - | |||
| View/Scan Membership Cards | - | |||
| Manage Digital Signage | - | - | - | |
| Add/Edit Events | - | - | - | |
| View Events | ||||
| Manage Locations | - | - | - | |
| Manage Loyalty Program | - | - | - | |
| Award Loyalty Points | - | - | ||
| Redeem Loyalty Points | - | - | ||
| Manage Mug Club | - | - | - | |
| View Mug Club Members | - | |||
| Manage Staff | - | - | - | |
| Manage Tastings | - | - | - | |
| Download QR Codes | - | - | - | |
| View Beer Menu | ||||
| View Reports | - | - |
Now that you understand the roles for staff members, you can begin to invite and add staff members to your business.